Returns & Refunds

Items must be returned to us within 14 days of you receiving your order.
Return postage costs are to be paid by the customer. We accept no responsibility for items that are lost or damaged being returned to us, we recommend using a tracked delivery service.
Sale items or items used with a discount code can only be returned in exchange for store credit, socks, underwear and gift cards cannot be returned unless faulty.
All items must be returned with all tags still intact and no visible signs of wear, if this is the case we will send the item back to you in the condition we received it.
Faulty items will be deemed so at our discretion.
If your item is faulty, this is the only instance in which your return postage costs will be refunded.
Promotional offers such as 2 items for £9.99 can only be returned for store credit.
When ordering using discount codes, this is counted as a sale item, as such these items can only be returned for store credit.

Please fill in the returns form included in your order and sent the item back to the address below.
If you are missing a returns form you can download one here

 

Return Address:

THFKDLF
Unit A2 Cambrian buildings
Coney green
Oswestry
Shropshire
SY11 2JL
United Kingdom

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